Customers and references

We serve a growing and diverse customer base. Currently our customers range from freelancers to large enterprises, they come from the Nordic and Baltic countries, Spain, the UK and India, and their businesses are focused on B2B inside sales, B2C telemarketing, and teleresearch, to name a few. Below are some of our customers (with names and identifying details removed). Please contact sales@leaddesk.com for more reference cases.

Major magazine publisher

The leading magazine publisher in the Nordic and Baltic market area. Telesales activities are carried out by more than 500 agents. LeadDesk is used by their distribution companies running the telesales activities. The customers and users have valued LeadDesk’s light installation process and our GSM options that make remote work easy.

Global business information group

Our customer has operations in 17 countries across Europe. B2B telesales/inside sales done in several units between one and 20 sales agents each. The customer’s products vary from business directory services to debt information and marketing – with the common denominator being short sales cycles.

Small telesales and telemarketing company

Family-owned B2C telesales and telemarketing company focused on selling electricity contracts and mobile plans, along with charity fund-raising. Grew from just few agents in 2010 to 20 agents in October 2011. The company used to run a VoIP-based operation, but decided to switch for GSM because of cost and quality issues.

Appointment setting and sales consultation firm

Specialized B2B appointment setting company. Currently has 5-10 agents and enjoys LeadDesk’s flexibility and scalability. Uses LeadDesk for its own appointment setting operations, and has also recommended it to some of its consulting clients for more active and systematic customer outreach.